Last updated: September 17, 2025
BACKGROUND
Welcome to The Date Crew (“The Date Crew” or “TDC”). We are committed towards safeguarding the privacy of information shared by a User (“You” or “Your” or “Yours”) of www.thedatecrew.com (“Site”) and being transparent about the privacy practices employed by OAK Connections LLP (“Us”, “We”, “Our”, “Company”), being the sole owner and developer of the Site. This privacy policy (“Date Crew Privacy Policy” or “Privacy Policy” or “Policy”) governs the collection, use, storage, required disclosure, transfer and processing of Your personal information by Us in connection with Your voluntary participation in and availing of the Services offered by the Company, as well as Your browsing, interaction with and usage of the Site.
We primarily offer services concerning partner searches for potential matches, related advisory, consultancy and allied services concerning partner searches for potential matches to You. These partner search services are provided by Us either through Our Magic Link program or through Our personalised Partner Search Program, or any other additional or improved programs that We may provide from time to time, at Our sole discretion. Such Services (defined hereinafter) would be provided by Us by creating Your digital profile on the Site, as well as managing (on Your behalf and with specific authorisation from You) Your profiles on identified 3rd party portals to find relevant potential matches for You. As an integral part of these partner search services, TDC will facilitate Your meetings/interactions with potential matches and Your participation in various events such as offline single mixer events, one-on-one micro dates, mingling sessions, group activities, webinar, courses, guides, workshops etc. The Terms, Privacy Policy and Other Agreements will govern, inter alia, all such meetings, interactions, participation, meetings/interactions with matches, offline single mixer events, one-on-one micro dates, mingling sessions, group activities, webinar, courses, guides, workshops etc. (hereinafter collectively referred to as the “Date Crew Experiences” or “Experiences”, or individually, as an “Experience”). The collective set of services provided by the Company, as described above, and any other allied and ancillary services relating to them, shall be hereinafter referred to as the “Services”, and individually as a “Service”, wherever the context so permits.
Kindly note that any capitalised terms (words with the first letter of such word capitalised) used but not expressly defined in the Policy shall be ascribed the same meaning as ascribed to such capitalised terms in the Terms of Use (“Terms”) published on the Site. The Terms of Use are accessible via the URL https://www.thedatecrew.com/terms-of-service-the-date-crew .
Upon Your voluntary choice to provide details to the Company for booking a consultation with TDC, which shall be conducted by authorised representatives acting for and on behalf of TDC, as well as for participating in and availing any Services, We may collect and process certain personal information disclosed by You at the time of registering and creating your account on the Site, or at any time thereafter. By confirming Your acceptance to this Policy, You agree to grant Your informed and valid consent to Us for the collection, usage, storage, required disclosure, transfer and processing of all such information furnished by You in the manner outlined in the Policy and governed simultaneously by the Terms of Use, accessible via the URL, https://www.thedatecrew.com/terms-of-service-the-date-crew the Other Agreements and Applicable Laws.
The Company reserves the exclusive and discretionary right to, in any way that it deems fit, amend, expand, restrict, withhold or alter in any manner the Site, Services, the Policy and the Terms, as well as any other agreement or document uploaded on the Site, governing Your usage of the Site and Services, at any point in time.
GENERAL TERMS
The Policy, along with the Terms and Other Agreements, and Applicable Law, govern Your usage of the Site and Services. The Policy has been published in accordance with the applicable laws, rules, regulations of India, including but not limited to the Information Technology Act, 2000 and various rules and regulations framed thereunder (“Applicable Law” or “Applicable Laws”). The Policy is subject to amendments, modifications from time to time in accordance with any revision or modification in the existing laws or the enforcement of any new enactment, such as the Digital Personal Data Protection Act 2023, and rules and regulations framed thereunder. Your continued usage of the Site and availing of any Services shall constitute Your unconditional acceptance of any and all updated provisions of the Policy.
In order to create an account using the registration mechanism on the Site as well as availing the Services, You, in case you belong to the female gender, have attained the age of 18 (eighteen) years, and in case you belong to the male gender, have attained the age of 21 (twenty-one) years. Further, You must be competent under Applicable Law to give valid consent to and enter into legally binding contracts. By Your voluntary and continued usage of the Site to avail any Services, You hereby covenant, represent and warrant that You are:
We are committed to protecting the security of Your personal information and safeguarding Your privacy. The Policy shall address, elaborate upon and clarify regarding the following subjects:
INFORMATION COLLECTED BY US AND USE CASES
As a result of Your usage of the Site as well as the Services, the Company may collect personal information from You, in accordance with the provisions of the Policy, Terms, Other Agreements and Applicable Law. Certain additional information generated as a result of Your usage of the Site, such as login timings, any access of the Site through a third-party account operated by You, may also be collected for security reasons. An exhaustive description of the information that may be collected from You and allied Use cases of Your information has been provided below for Your information, in order to facilitate Your provision of free, specific, valid, informed, unconditional, unambiguous and verifiable consent in accordance with Applicable Law and the provisions of the Policy, Terms and Other Agreements.
Further, in the event You choose not to provide any or all of the information provided below (or alternatively, withdraw Your consent to allow Us to continue using any information that You had provided to Us earlier, or seek erasure of such information), We may be unable to offer/continue to offer Our Services to you, including creating or maintaining Your Profile, providing opportunities to avail any Service etc. and may also discontinue/deactivate Your registered Profile on the Site. Alternatively, if under such circumstances, We are able to continue providing Services, the scope of Services and/or extent of Services may be adversely affected or reduced, and We may be able to provide only a significantly reduced scope of Services. The decision regarding discontinuation/reduction of Our Services and deactivation of Your Profile shall be solely taken at Our discretion and based upon Our evaluation of the relevant circumstances.
DISCLAIMER: You hereby affirm and agree that You have read and understood the Policy and shall, at all times, agree to comply with the Policy in relation to Your use of the Site, Services, Experiences, subscription packages and allied, additional services provided by Us from time to time. Further, You agree and understand that Your voluntary use of the Site, Services, Experiences, subscription packages and any other allied, additional services provided by Use through the Site or any other platform owned and operated by Us, read along with express consents provided by you under the Other Agreements, shall constitute your actual, free, specific, valid, informed, unconditional, unambiguous and verifiable consent to the collection, use, storage, required disclosure, transfer, recording, organisation, structuring, adaptation, retrieval, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction or otherwise processing of Your personal information voluntarily provided by You. Such processing of personal information shall be for the purposes which are stipulated below. Further, this consent provided by You shall continue to be valid and applicable , unless and till such time that we receive a written request withdrawing such consent, in the manner stipulated in the Policy.
USER CONSENT FOR PROCESSING
Subject to Applicable Law, the Policy, the Terms and Other Agreements, prior to undertaking any processing of Your personal information, the Company shall provide an itemised Privacy Notice along with a request for Your free, specific, informed, unconditional and unambiguous consent for processing your personal information in connection with the Services.
The Privacy Notice shall generally contain the following particulars:
The Company shall not undertake any processing of Your personal information prior to obtaining Your actual, free, specific, valid, informed, unconditional, unambiguous and verifiable consent. You may exercise your rights, as provided under Applicable Law, with respect to the processing of Your personal information, including withdrawing Your consent for processing of Your personal information, at any time. Upon your exercise of your right to withdraw consent, the Company shall, within a reasonable timeframe, cease the processing of Your personal information. However, the Company may retain any such personal information for such purposes as permitted under Applicable Law.
THE INFORMATION WE COLLECT AND HOW WE USE YOUR INFORMATION
| HOW WE COLLECT YOUR INFORMATION | TYPES OF INFORMATION | WHAT WE USE YOUR INFORMATION FOR |
|---|---|---|
| When You fill the ‘get started with The Date Crew’ form on the TDC Site: This is the form you fill to apply to or express an interest in the Services and subscription packages available on the Site and offered by Us | First Name | In order to identify You, create Your Profile (once You register), offer the Services and subscription packages available as on the Site to You, whether before or after You start Using the Site, or to attend The Date Crew Experiences or other events. We may, at our sole discretion, collect additional information from You in order to verify Your identity for safety and security reasons. The collection, usage, storage of such additional information shall be in accordance with Applicable Law and Company policies, including but not limited to, the Policy, the Terms and Other Agreements. |
| Last Name | ||
| Phone | ||
| Gender | ||
| Address | ||
| Why are You reaching out to Us? | ||
| Marital Status | ||
| Profession | ||
| Annual Income Range (estimate) | ||
| Profession | ||
| Linkedin Profile URL | ||
| How did You hear about Us? | ||
| When You share information about Yourself to create a Profile: This is the form You voluntarily fill on the Site to tell Us about Yourself. | Approximate Location / Broad Area | In order to locate Your broad geographical area, create Your Profile, offer marketing and Services and subscription packages available as on the Site to You, whether before or after You start Using the Site, or to attend The Date Crew Experiences or other events, all of which will be specifically tailored to suit your location. We shall be collecting the following specific information: 1. Current City; 2. Current Country; 3. Native City; 4. Native Country. |
| Languages Spoken | In order to create Your Profile, offer marketing and Services and subscription packages available as on the Site to You, whether before or after You start Using the Site, or to attend The Date Crew Experiences or other events. | |
| Past Relationship Status | ||
| Marriage Horizon | ||
| Height | In order to create Your Profile, offer marketing and Services and subscription packages available as on the Site to You, whether before or after You start Using the Site, or to attend The Date Crew Experiences or other events. | |
| Income | ||
| Religion | ||
| Caste | ||
| Sect | ||
| Religiosity | In order to create Your Profile, allow other Users to learn more about Your preferences and provide Services and subscription packages available as on the Site to You, whether before or after You start Using the Site, or to attend The Date Crew Experiences or other events. | |
| Food preference | ||
| Fitness | ||
| Alcohol | ||
| Smoking | ||
| Psychometric Info (attachment style etc.) | ||
| When You share Your prospective partner preferences: This is the form You fill to tell The Date Crew about Your preferences in a potential partner. | Religious Preference | In order to allow other Users to learn more about Your preferences in connection with providing Services and subscription packages available as on the Site to You, whether before or after You start Using the Site, or to attend The Date Crew Experiences or other events. |
| Religiosity Preference | ||
| Caste/Sect | ||
| Family Setup | ||
| Lifestyle Preferences (Smoking, Drinking, Food Habits) | ||
| Identity Verification: When You undertake Our security process for verification prior to being granted any Date Crew membership. | Identification (Govt ID) | To verify Your identity |
| Educational Proof (College Email, Degree, Document) | To verify Your identity | |
| Professional Proof (Email, Document) | To verify Your identity | |
| When You share media for Your Profile: This is the form You fill to share Your pictures or videos for sharing with potential ‘connections’. You have to submit a minimum of 3 pictures mandatorily (or as prescribed by the Company), and additional pictures or videos are optional. | Photo/Video | In order to help other verified Users to identify You on Your Profile and to ensure that Your Profile is unique to Your identification in connection with the Services, such as partner search for potential matches. |
| Media from the Date Crew Experiences: We may collect pictures and videos of You when You attend The Date Crew Experiences. | Photo/Video | For the purposes of marketing activities in connection with The Date Crew Experiences, including publicizing The Date Crew Experiences on our social media Profiles or other forums. The collection and publication of any such pictures and/or videos of You shall be done with Your express consent in writing, prior to such publication, or through a written notification informing You in case You wish to object to such publication. |
| Metadata: This information is metadata, which is collected when You choose to access any of The Date Crew’s platforms. | Log and usage data, including IP address, browser type, referring domain, pages accessed, internet service carrier and search terms | To carry out analytics and other processes to provide You with uninterrupted Services, including but not limited to, accessing the Site, and improving our performance and provision of any Service, subscription packages, events etc. |
| Chats and calls conducted via the Site: Collected when You make calls or exchange messages with other members on the Site. This may be subject to changes, amendments etc. at any point in time, at the Company’s sole discretion, wherein the Company may effectuate a Company owned and operated messaging platform for communication between Users and Users, TDC representatives. | User call and chat records, including metadata. | In order to facilitate communication between You and other Users, You and TDC Representatives in connection with the Services provided to You, and to carry out analytics |
| Payments: Information provided by You for making payments for Services, Experience and subscription packages as provided on the Site. | Payment details, such as transaction User’s name, contact details provided by User making the transaction (email, number), transaction date/time, transaction ID and amount paid. | In order to process payment for any Services offered by the Company, including participation in Experiences and subscription packages available as on the Site. |
You may choose to provide Your Aadhaar information to Us for identification purposes. However, please note that this is not mandatory, and You may provide alternative identification documents such as Driver’s license, PAN card, Voter’s ID or passport. If You voluntarily choose to provide Your Aadhaar information to Us, You hereby expressly provide Your consent to the collection and processing of Your Aadhaar information by the Company for the purposes of identity verification and acknowledge that such Aadhaar information was voluntarily provided by You and may be shared with third-party service providers for the purpose of verifying Your identity. Further, the Company may, in its sole discretion, collect certain additional documents for verification, such as college degree, payslip information (for verification of disclosed income status), and in special circumstances, such as ongoing divorce proceedings, the Company reserves the right to, at any time, suspend the provision of Services until You submit formal documentation, including but not limited to, a formal decree of divorce, formal divorce settlement documents etc., indicating that the divorce proceedings to which You are a party have been completed. Any misrepresentation or falsification of information identified during identity verification processes that the Company has undertaken to verify the veracity of Your personal information shall constitute grounds for the Company to immediately terminate Your engagement with the Company.
OTHER USE CASES OF INFORMATION PROVIDED BY A USER
In accordance with Applicable Law and as per the provisions of the Policy, Terms and Other Agreements, We may also use, at Our sole discretion, depending upon a detailed evaluation of the case/circumstance, the various categories of personal information listed above, where the same is deemed necessary for one or more of the following purposes:
YOUR RIGHTS
In accordance with Applicable Law and in order to ensure the security and privacy of the information You voluntarily provide to the Company, We aim to provide you transparent information regarding certain discretionary rights which You may exercise. We shall, at all times, facilitate and ensure that You are aware of Your rights as a User, and Your choice to exercise the same through sending a written request to the Company’s Grievance Redressal Officer of Your decision to exercise Your rights, and ensure that the Company facilitates the exercise of such right within reasonable timelines thereafter, which shall be communicated to You by the Company.
As a User, You possess the following rights:
We may ask You to take additional steps, including but not limited to re-verifying Your account or creating a new account (or any other manner prescribed by the Company), in order to fulfill certain requests. This process may require submitting documentation demonstrating revised personal information, for which fresh verification may be conducted; if re-verification is not feasible, We may suggest deleting Your account and creating a new Profile to verify the updated data.
In some cases, if We are not allowed to process Your information, We may (at our sole discretion) need to terminate the services We provide to You, which may also result in the deletion of Your account by Us.
YOUR DUTIES
Along with Your rights, in addition to any such obligations as encapsulated under Applicable Law, the Terms, Other Agreements, You have the following duties, and non-adherence to the same shall impact Our ability to provide Services, subscription packages and additional, affiliated services to You that may be provided at the Company’s sole discretion.
As a User, You have the following duties:
OUR SECURITY PRACTICES
In accordance with Applicable Law, We have implemented and shall continue to maintain security standards, technical and organisational measures (such as ISO 27001), to ensure that the security of information that You provide to Us is maintained, and that We are in a position to effectively observe the privacy standards mentioned in this Policy and mandated under Applicable Law from time to time.
We adhere to industry-standard practices to safeguard personal data and regularly review and update Our security protocols to mitigate risks and prevent data breaches. Moreover, access to Your personal information is carefully managed within the Company and shared on a need-to-know basis. However, it is important for You to understand that no method of transmission over the internet or electronic storage is completely secure. While We strive to protect Your personal data, We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.
HOW WE STORE AND RETAIN YOUR INFORMATION
Your personal information, voluntarily furnished by You by consenting to the Privacy Notice, usage of the Site, and availing of the Services shall be safeguarded and secured at all times in accordance with the Policy, Terms and Applicable Law as well as security standards, technical and organizational measures implemented by the Company from time to time.
Any access, processing, usage, storage, retention of your personal information shall be done strictly in accordance with the Policy, Terms, Applicable Law as well as the Privacy Notice recording your consent.
Your personal information, at all times, shall be securely stored, retained, processed, accessed in accordance with the Company’s industry standard security protocols and procedures and shall only be shared, transmitted or otherwise accessed strictly on a “need-to-know” basis and every reasonable effort shall be undertaken by the Company at all times to secure your personal information against any and all unauthorised access within or outside the Company, as well as against security events such as data breaches, hacks, cybersecurity attacks etc.
The Company will strictly control access to the information and will review such access control from time to time. We will retain and use Your personal information until (a) the purpose of processing such information is achieved, and when the purpose is achieved, such information will be removed from Our systems; or (b) You withdraw Your consent for the processing of such information in accordance with Your rights mentioned in the Policy.
Notwithstanding anything to the contrary herein, the Company may retain Your personal information for a longer period if such retention is required or permitted by Applicable Law. The Company shall, within a reasonable timeframe, inform You of the Company’s decision of such retention along with purpose and timeframe of retention.
HOW WE DISCLOSE/TRANSFER YOUR INFORMATION
All personal information that We collect may be disclosed or transferred under the following circumstances, to the categories of entities identified below:
Where We need to share Your personal information as per the abovementioned grounds or any other additional grounds, We shall, within a reasonable advance timeframe, obtain Your written consent, detailing with such request for consent, the purposes of collection, types of information required along with other material facts as shall be necessary for You to enable You to provide actual, informed consent. This shall enable You to provide informed and actual consent and, if required, request for the exercise of Your rights as provided under the Policy, subject to the provisions of the Policy and Applicable Law.
CROSS-BORDER DATA TRANSFERS
As the Site is accessible and available to potential and actual Users which may not reside in the Indian subcontinent, the provision of the Site, Services, subscription packages and additional, affiliated services to Users not residing in the Indian subcontinent shall be governed in accordance with Applicable Law, the Policy, Terms and Other Agreements. The use, storage, processing, retention, sharing and otherwise processing of personal information voluntarily provided by Users not residing in the Indian subcontinent shall be done strictly in accordance with Applicable Law and using sophisticated security and operational safeguards, technology such as encryption, data masking etc.
THE DATE CREW MOBILE APPLICATION: ADDITIONAL PRIVACY TERMS
APPLICABILITY
In addition to the Site, the Company owns, operates and makes available to You a mobile application under the name "The Date Crew" (the "App"), through which You may avail certain Services, including creation of Your Profile and Magic Link, receipt of curated introductions, scheduling of first meetings and communication with Your designated matchmaker. This section of the Policy supplements, and shall be read together with, the remainder of the Policy, the Terms and Other Agreements, and governs the collection, use, storage, required disclosure, transfer and processing of Your personal information in connection with Your download, installation, access and usage of the App. In the event of any inconsistency between this section and the remainder of the Policy solely in respect of information collected through the App, the provisions of this section shall prevail to the extent of such inconsistency.
INFORMATION WE COLLECT THROUGH THE APP
a) Profile and Matchmaking Information
We may collect personal information voluntarily furnished by You during onboarding on the App and during Your continued usage of the App, including:
b) Sensitive Personal Data
We may collect certain sensitive personal information voluntarily furnished by You, including:
The collection of such sensitive personal information is undertaken because such information is central to the provision of compatibility-based matchmaking Services. The Company shall process such sensitive personal information only upon obtaining Your explicit consent, in accordance with Applicable Law and the provisions of the Policy. The Company shall not sell such information or use such information for advertising purposes.
c) Identity Verification Data
For the purposes of verifying members of the App, Our identity-verification service provider, Didit, may collect the following information:
Such biometric and identity information shall be used solely for the purposes of verifying Your identity and preventing fraud, and shall not be used for advertising or profiling purposes.
d) Photos and Media
We may collect photographs and other media that You voluntarily choose to upload to or transmit through the App, including:
e) Contact and Social Links
You may voluntarily choose to furnish links to Your:
f) Communications
We may collect communications exchanged through the App, including:
g) Device and Technical Data
We may collect certain technical information necessary to operate and secure the App and the Services, including:
We do not collect Your precise or GPS-based location through the App. Further, We do not use advertising identifiers, third-party analytics or advertising software development kits (SDKs) within the App.
HOW WE USE INFORMATION COLLECTED THROUGH THE APP
The information collected through the App, as described above, shall be used by Us for the following purposes:
We do not use Your information for third-party advertising, advertisement targeting or advertising measurement. We do not share Your information with data brokers.
DEVICE PERMISSIONS
The App may request the following permissions on Your device:
You may decline or revoke any such permission at any time through Your device settings. However, You acknowledge and understand that certain features of the App may become unavailable, in whole or in part, if the relevant permission is disabled or revoked.
THIRD-PARTY SERVICE PROVIDERS IN CONNECTION WITH THE APP
We share only the minimum information necessary with the following third-party service providers in connection with the App:
The abovementioned providers act as Our service providers or processors and may use such information only to the extent necessary to provide their respective services to Us, subject to their applicable terms and privacy policies.
BIOMETRIC DATA
Facial biometric information and identity-document information are collected solely for the purpose of confirming that You are a real and verified person. Such information is processed by Didit on Our behalf and shall not be used for advertising, profiling or any unrelated purpose. We do not sell such information or share such information for advertising purposes.
We shall retain identity-verification information only for such period as is reasonably necessary for the completion of the verification process and to comply with applicable legal, regulatory and fraud-prevention requirements. Upon expiry of such period, such information shall be deleted or anonymised, where appropriate. You may request deletion of Your information in the manner described below, subject to any retention requirements under Applicable Law.
DATA RETENTION AND DELETION IN CONNECTION WITH THE APP
You may delete Your account at any time through the App by navigating to: Settings, followed by Delete Account. You may also request deletion of Your account by:
Upon receipt of Your deletion request, We shall delete or anonymise Your Profile and associated personal information, except where We are required to retain certain information for:
Such retained information may include limited identity-verification information, which shall be retained only for such period as is required under Applicable Law or as is necessary for legitimate fraud-prevention purposes. In all other circumstances, We shall retain Your information for as long as Your account remains active, or for as long as is necessary for Us to provide the Services to You.
SECURITY MEASURES IN CONNECTION WITH THE APP
We employ reasonable administrative, technical and organisational safeguards designed to protect Your information. All data transmitted through the App and Our Services is protected using encrypted connections, including HTTPS/TLS. Authentication tokens are stored using secure device storage mechanisms. We further apply additional safeguards appropriate to the sensitivity of the information We process, including identity-verification information and sensitive personal information.
AGE REQUIREMENT FOR THE APP
The Date Crew App is intended solely for individuals who have attained the age of 18 (eighteen) years or above. We do not knowingly collect personal information from any individual under the age of 18 (eighteen) years. In the event We learn that We have collected personal information from an individual under the age of 18 (eighteen) years, We shall take reasonable steps to delete such information.
YOUR RIGHTS IN CONNECTION WITH THE APP
Depending upon Your jurisdiction and subject to Applicable Law, You may possess certain rights in respect of Your personal information collected through the App, including the right to:
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AMENDMENTS/UPDATES TO THE POLICY
The Policy is subject to amendments, modifications from time to time in accordance with any revision or modification in the existing laws or the enforcement of any new enactment, such as the Digital Personal Data Protection Act, 2023, and rules and regulations framed thereunder. Further, the Policy may also be modified, amended from time to time at the sole discretion of the Company. While it is your responsibility to review the Policy periodically for any updates or changes, the Company shall make commercially reasonable efforts to periodically inform You of the Terms, Privacy Policy and other relevant terms that You are bound by and update You of any change in the Terms, Privacy Policy (if any).
COMPANY GRIEVANCE REDRESSAL OFFICER
For any complaints or disputes or queries related to the Privacy Policy, as well as the Site, Terms, Services, You must address Your concern or address Your query within 48 (forty-eight) hours of such concern or query arising via promptly emailing the Grievance Redressal Officer. We will assess and take appropriate action based on the Company’s policies and discussions.
Name: Mr. Ayushmaan Kapoor
Contact Information: ayushmaan@thedatecrew.com
Please add to the email subject: “Re Grievance Redressal Officer: [insert Your subject matter]”
From the first curated introduction to forever, discover how our expert matchmakers helped them navigate the journey and find a partner who truly matched their world
Dating abroad with anxious attachment was tough. TDC helped me meet enough people, reflect after dates, and slowly rewire how I approach connection. I stopped chasing, found confidence, and now attract the kind of partner I really want, with more clarity and peace.
I used to push away the right people out of fear. TDC kept me focused on feelings, not just checklists. Their guidance helped me open up, and I married my match. In 2024, we had a baby boy. I’m grateful TDC believed in me as I learned to believe in love.
